Learner support

Useful resources for learners

RTO training, legislation and contractual information.

National

Australian Skills Quality Authority (ASQA) is the national regulator for Australia’s vocational education and training (VET) sector.

VET in Schools for information about VET programs, please refer to ASQA’s guide

Training.gov is the national register of vocational education and training

New South Wales

Unique Student Identifier (USI) is an individual education number for life that provides an online record of your vocational education and training (VET) undertaken in Australia.

New South Wales (NSW) Smart and Skilled. State-based RTO contracts to support eligible NSW residents access training.

Adult Community Education (ACE). State-based RTO contracts to support eligible NSW residents access training.

Victoria

Victorian Registration and Qualifications Authority (VRQA) is Victoria’s education and training regulator

Victoria (VIC) Skills First. State based RTO contracts to support eligible Victorian residents access training.

Victoria Skills Gateway is a platform to gain advice on training courses, financial assistance and training providers in Victoria.

Learner wellbeing

Indie College welfare support

Wellbeing is key to the success of the Indie College program. Full-time welfare staff provide enrolment advice, support and referral services, and deliver in-class health and wellbeing programs.

Learners are encouraged to speak with their College’s onsite Welfare Officer, who is available to support learners and assist with any concerns or issues they may have. 

Safe and inclusive

Indie College is committed to providing a safe and supportive environment for all learners, where they feel valued and respected.

At Indie College, the wellbeing and welfare of students is paramount for student learning and growth.

We know that when learners are happy, valued, connected, and supported, they are more engaged with their learning. 

Helping learners achieve their potential

As well as providing enrolment advice, our welfare staff foster an understanding and encouraging environment at our colleges, incorporating positive mental health approaches.

Welfare Officers provide service referrals and deliver wellbeing programs that not only bolster the social, emotional, and physical wellbeing of our learners, but also fosters resilience, self-confidence, and emotional intelligence, enabling learners to reach their potential.

Reaching out

Learners are encouraged to speak with their College’s onsite Welfare Officer, who is available to support learners and assist with any concerns or issues they may have. 

Other wellbeing support services

If there’s an immediate risk of harm to yourself or others, please call: 000. 

headspace
Kid's Helpline
Reach Out
Lifeline

Lifeline’s crisis support service is available 24/7. Anyone in Australia can speak to a trained Crisis Supporter, any time of the day or night. Offers confidential one-to-one, short-term support with a trained Lifeline Crisis Supporter for people who are feeling overwhelmed or having difficulty coping.

Call: 13 11 14

Text: 0477 13 11 14

Online chat: Lifeline Crisis Online Chat Service

 
Beyond Blue

Free, anonymous Forums and confidential Support Services are open 24/7 for everyone in Australia.

Call a counsellor: 1300 224 636

Chat online: https://www.beyondblue.org.au/support-service/chat

Email: https://www.beyondblue.org.au/support-service/email

Suicide call back: 1300 659 467

Kids helpline

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.

Call: 1800 55 1800

Webchat: https://kidshelpline.com.au/get-help/webchat-counselling

Social platform: https://kidshelpline.com.au/my-circle

App: https://kidshelpline.com.au/niggle

 

Black Dog Institute

https://www.blackdoginstitute.org.au

 
Headspace

https://headspace.org.au

 
Mind Australia

https://www.mindaustralia.org.au